Last Updated: 6/5/2026

Brown Bear Built respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, request an estimate, schedule a consultation, communicate with us, or use our services.

By using our website or providing your information to Brown Bear Built, you agree to the practices described in this Privacy Policy.

1. Company Information

Business Name: Brown Bear Built
Website: https://brownbearbuilt.com
Phone: (801) 995-0022
Email: bearski81@gmail.com
Service Area: Salt Lake County and Utah County, Utah

2. Information We Collect

Brown Bear Built may collect personal information that you voluntarily provide when you contact us, submit a form, request an estimate, schedule a consultation, communicate with us, or use our services.

This information may include:

• Name
• Phone number
• Email address
• Property address or project location
• Service or project details
• Appointment or scheduling information
• Messages, questions, or requests you submit
• Billing or payment-related information, when applicable

We may also collect basic website usage information automatically, such as browser type, device type, pages visited, referring website, approximate location, and other analytics data used to help improve our website and user experience.

3. How We Use Your Information

Brown Bear Built may use the information we collect to:

• Respond to your inquiries
• Schedule consultations, estimates, appointments, or project-related meetings
• Provide service updates and project communication
• Send appointment confirmations and reminders
• Prepare estimates, proposals, invoices, or service agreements
• Communicate about billing, payments, or account-related matters
• Improve our website, services, customer experience, and internal operations
• Maintain records related to customer service, projects, and business operations
• Comply with legal, regulatory, insurance, or business obligations

4. SMS/Text Messaging Privacy

If you provide your phone number and consent to receive text messages from Brown Bear Built, we may send transactional and service-related SMS messages.

These messages may include:

• Appointment confirmations
• Scheduling updates
• Estimate follow-ups
• Project updates
• Service reminders
• Customer support responses
• Billing or account-related notices
• Responses to inquiries submitted through our website or other channels

Message frequency may vary depending on your interaction with Brown Bear Built. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any text message from us. You may request help by replying HELP or contacting us directly at:

Phone: (801) 995-0022
Email: bearski81@gmail.com

5. SMS Consent and Mobile Information

Brown Bear Built does not sell, rent, or share your mobile phone number, SMS opt-in information, or text messaging consent with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors, service providers, aggregators, and messaging platform providers used solely to deliver and support text messaging services on behalf of Brown Bear Built.

6. How We Share Information

Brown Bear Built does not sell your personal information.

We may share limited information only when necessary to operate our business, provide services, communicate with you, or comply with applicable requirements. This may include sharing information with:

• Scheduling or customer relationship management platforms
• Website hosting and form providers
• Email, phone, or SMS communication providers
• Payment processors or invoicing platforms
• Contractors, subcontractors, or service providers involved in your project
• Legal, insurance, accounting, or compliance professionals
• Government, regulatory, or law enforcement authorities when required by law

Any third-party service providers we use are expected to protect your information and use it only for the purpose of providing services on our behalf.

7. Cookies and Website Tracking

Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand how visitors use the website, improve functionality, measure performance, and support marketing or advertising efforts.

These technologies may collect information such as pages visited, time spent on the site, browser type, device type, general location, and referral source.

You may be able to disable cookies through your browser settings. However, disabling cookies may affect how some parts of the website function.

8. Data Security

Brown Bear Built takes reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, internet transmission, electronic storage system, or communication method is completely secure. For that reason, we cannot guarantee absolute security of your information.

9. Data Retention

We may retain personal information for as long as necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

When information is no longer needed, we may delete, archive, or securely dispose of it according to our normal business practices.

10. Your Privacy Choices

You may contact Brown Bear Built to request that we update, correct, or delete certain personal information, subject to legal, contractual, business, or recordkeeping requirements.

You may also opt out of certain communications by using the unsubscribe or opt-out method provided in the communication, replying STOP to SMS messages, or contacting us directly.

11. Children’s Privacy

Our website and services are intended for adults and property owners seeking construction, remodeling, home improvement, or contractor-related services. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

12. Third-Party Websites

Our website may contain links to third-party websites, platforms, scheduling tools, payment processors, review sites, maps, or other services.

Brown Bear Built is not responsible for the privacy practices, content, policies, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

Brown Bear Built may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website or services after updates are posted means you accept the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our communication practices, please contact us:

Brown Bear Built
Website: https://brownbearbuilt.com
Phone: (801) 995-0022
Email: bearski81@gmail.com
Service Area: Salt Lake County and Utah County, Utah